I have a complaint – what I should to do?

I want to claim the goods. What should I do? Our main aim is a satisfied customer. We want to provide you the best service.

However, mistakes or misunderstandings may occur. If you feel that something is not as it should be, please contact Ms. Šárka Nováková at novakova@artcrystal.cz.Describe your problem to us and we will try to find the best solution for you. Don´t forget to mention the number of your order.